Web Tools Maintenance and New Releases

The Catalyst Web Tools currently log more than 24,000 user sessions each day, a 25% increase over the same time period last year. Additionally, we release software, new features, and enhancements on a weekly basis. To ensure a consistently high level of performance while we meet these demands, our software engineers have developed a scheduled maintenance and release procedure. In order for this process to occur as smoothly as possible, the Web Tools are offline every Wednesday morning from 5:00 - 7:00 a.m. PT. This means that Catalyst Web Tools are unavailable to all users, including both owners and participants.

We realize that this may pose a slight inconvenience to some users, but we are confident that it will improve user experience overall. Previously, nightly system maintenance sometimes slowed responsiveness in the early morning hours, and software pushes occasionally resulted in unanticipated disruptions. Currently, with no users connected, maintenance and releases can happen quickly once per week, ensuring that access to fast, enhanced Web Tools is available at all other times.

If you have questions or concerns, please send an email to catalysthelp@u.washington.edu.